Return & Refund Policy
Last Updated: November 2026 • Transparent, client-first return and refund terms for all services at Maruti Digital.
7-Day 100% Full Money-Back Guarantee
If you are not satisfied with any of our services for any reason, we will refund your full amount within 7 days of payment or project delivery. No hidden clauses, no delays.
1. Scope of the 7-Day Guarantee
Our 7-day full refund policy applies to all services offered by Maruti Digital, including:
- Custom Website Development
- Website Fixes & Emergency Troubleshooting
- n8n & WhatsApp Automation Workflows
- SaaS & Web Application Architecture
- UI/UX Design, Branding & Logos
- SEO Audit & Optimization Services
- Digital Products & Templates
- Monthly Maintenance Retainers
2. How the 7-Day Window Works
You have a full 7 calendar days from the date of payment or initial delivery to test the work, review the code or design, and verify everything functions to your satisfaction.
If during this 7-day period you decide the service did not meet your expectations, or if our team cannot resolve any technical issues to your requirements, you are entitled to a full 100% refund of all funds paid for that service.
3. How to Request a Refund
Requesting a refund is simple and hassle-free. Just contact us through either of the following channels:
Please include: (1) Your Name or Company, (2) Invoice / Transaction ID or Stripe receipt, and (3) A brief note about why the service did not fit your needs.
4. Refund Processing & Payout Timing
Once submitted, your refund is approved within 24 hours.
- Credit / Debit Cards (Stripe): The refund is returned directly to the card you paid with. Funds typically show on your card statement in 3–5 business days depending on your bank.
- Apple Pay / Google Pay: Credited back to the linked funding card immediately upon Stripe processing.
- Direct Bank Wire / SWIFT: Re-routed back to the originating bank account within 3–7 business days.
5. Cancellation Before Project Completion
If you choose to cancel an ongoing project before completion, you are eligible for a 100% full refund if requested within 7 days of starting. Upon refund issuance, all proprietary codes, staging deployments, or design draft files will be revoked and remain the intellectual property of Maruti Digital.
6. Fair Use Policy
Our 7-day money-back guarantee is offered in good faith to give our clients complete peace of mind. We reserve the right to decline future service requests from clients who repeatedly order custom deliverables and request refunds after receiving full production source codes.
Have questions about our refund policy?
We are always available to help and ensure you have a seamless experience.